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Limited performance of ECLASS search: causes and measures

In recent weeks, there have been occasional delays in response times when using the ECLASS search function. This was due in part to massive automated attacks (brute force and web scraping attacks) from abroad, with up to 3,000 search queries per second. This unusually high load significantly impaired system performance.

*** Update December 2, 2025 ***

The optimization measures implemented in recent weeks are now showing their full effect:
The systems have been running stably for several weeks, and there are no longer any performance constraints. The response times for ECLASS searches are consistently within the optimal range. We thank you for your patience during the optimization phase and are pleased to be able to offer you a reliable and fast search again.

Your ECLASS Head Office

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To improve the stability and speed of the search in the long term and counteract this, the ECLASS Head Office has implemented extensive modernization measures in collaboration with the hosting provider. 
These measures include:

  • Updates to the server operating systems
  • Upgrades to PHP and CMS
  • Optimizing the shop, search, and website
  • Introduction of additional protection mechanisms to defend against bots
  • Measures to improve response times and general page performance.

This work is now largely complete. Further optimization options are currently being analyzed and reviewed.

Alternatives to the ECLASS Search on the website:

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